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Returns & Refunds
Retail stationery and art items can be returned within 7 days of delivery, unused and in original packaging, with proof of purchase. Wholesale paper cannot be returned once cut or unpacked unless there is a confirmed manufacturing defect. Approved refunds are paid by bank transfer or EasyPaisa within 3–5 business days of the item being received.
- 7-day return window on retail stationery and fine-art items.
- Items must be unused, in original packaging, with an Order ID as proof of purchase.
- Sealed art supplies must still be sealed — opened ones are non-refundable.
- Custom-cut paper, clearance purchases and gift cards cannot be returned.
- Refunds by bank transfer or EasyPaisa within 3–5 business days.